Test próbny · Psychologia sprzedaży

Przykładowe pytania

Przykładowe pytania z odpowiedziami.

Z puli testu próbnego, z widocznymi odpowiedziami. Egzamin ma własny zestaw 40 pytań.

1. Przekładanie wartości

   1. Which are recurring outcome categories buyers commonly value? Choose all that apply.

   Wybierz wszystkie pasujące odpowiedzi.

   • Improved reputation Poprawna odpowiedź
   • Saving time Poprawna odpowiedź
   • CSounding more sophisticated
   • Reduced stress Poprawna odpowiedź

   Dlaczego: The lesson highlighted common pressures like stress, time, confidence, money, and reputation. Sounding sophisticated was not presented as a core buyer outcome.

2. Psychologia cenowa

   2. Which traits belong to ethical urgency? Choose all that apply.

   Wybierz wszystkie pasujące odpowiedzi.

   • Focused on clarity instead of panic Poprawna odpowiedź
   • Based on truthful limits or schedules Poprawna odpowiedź
   • Connected to real timing or consequences Poprawna odpowiedź
   • DBuilt on invented scarcity claims

   Dlaczego: Ethical urgency reflects reality honestly. Fake scarcity and invented pressure damage credibility.

3. Twój etyczny system sprzedaży

   3. Curiosity helps prevent a selling system from becoming rigid or scripted.

   • Prawda Poprawna odpowiedź
   • BFałsz

   Dlaczego: Correct. Continuous learning keeps your approach adaptable as buyers, industries, and your own skills evolve.

4. Słynni sprzedawcy, case'y i historia psychologii kupujących

   4. Acknowledging uncertainty honestly can strengthen long-term credibility.

   • Prawda Poprawna odpowiedź
   • BFałsz

   Dlaczego: The lesson contrasted dramatic guarantees with honest expectations and explained that realistic uncertainty builds credibility.

5. Uwaga, zainteresowanie i gotowość

   5. What is the purpose of tactical silence in a sales conversation?

   • ATo avoid answering difficult questions
   • To give the buyer room to think and react Poprawna odpowiedź
   • CTo pressure the buyer into responding quickly
   • DTo make the conversation feel mysterious

   Dlaczego: Tactical silence creates space for reflection and honest reactions instead of flooding the conversation with more persuasion.

6. Rozmowy odkrywające

   6. Which actions reinforce buyer-owned language effectively? Choose all that apply.

   Wybierz wszystkie pasujące odpowiedzi.

   • Reflecting the buyer’s emotional concerns calmly Poprawna odpowiedź
   • Highlighting what the buyer said feels important Poprawna odpowiedź
   • Repeating the buyer’s priorities in similar wording Poprawna odpowiedź
   • DImmediately replacing the buyer’s words with a scripted pitch

   Dlaczego: Reinforcing buyer-owned language helps strengthen clarity and trust without taking control of the meaning away from the buyer.

7. Obiekcje bez walki

   7. What is the purpose of mirroring plus silence during an objection?

   • ATo make the conversation end faster
   • BTo pressure the buyer into agreement
   • CTo avoid discussing objections directly
   • To encourage the buyer to explain the real concern Poprawna odpowiedź

   Dlaczego: Mirroring followed by silence helps people feel heard and often leads them to expand on what actually matters.

8. Oferta, która ma sens

   8. What does identity-based buying mean?

   • APeople avoid products linked to emotions
   • BPeople only buy products with measurable financial returns
   • CPeople mainly buy the cheapest available option
   • People purchase solutions connected to who they want to become Poprawna odpowiedź

   Dlaczego: Identity-based buying connects purchases to a desired self-image, capability, or role.