Exemplos de perguntas
Exemplos de perguntas com respostas.
Do banco do teste prático, com as respostas à vista. A prova tem seu próprio conjunto de 40 perguntas.
Traduzindo Valor
1. Which are recurring outcome categories buyers commonly value? Choose all that apply.
Escolha todas as opções corretas.
- Improved reputation Resposta correta
- Saving time Resposta correta
- Sounding more sophisticated
- Reduced stress Resposta correta
Por quê: The lesson highlighted common pressures like stress, time, confidence, money, and reputation. Sounding sophisticated was not presented as a core buyer outcome.
Psicologia de Preços
2. Which traits belong to ethical urgency? Choose all that apply.
Escolha todas as opções corretas.
- Focused on clarity instead of panic Resposta correta
- Based on truthful limits or schedules Resposta correta
- Connected to real timing or consequences Resposta correta
- Built on invented scarcity claims
Por quê: Ethical urgency reflects reality honestly. Fake scarcity and invented pressure damage credibility.
Seu Sistema Ético de Vendas
3. Curiosity helps prevent a selling system from becoming rigid or scripted.
- Verdadeiro Resposta correta
- Falso
Por quê: Correct. Continuous learning keeps your approach adaptable as buyers, industries, and your own skills evolve.
Vendedores Famosos, Casos e História da Psicologia do Comprador
4. Acknowledging uncertainty honestly can strengthen long-term credibility.
- Verdadeiro Resposta correta
- Falso
Por quê: The lesson contrasted dramatic guarantees with honest expectations and explained that realistic uncertainty builds credibility.
Atenção, Interesse e Prontidão
5. What is the purpose of tactical silence in a sales conversation?
- To avoid answering difficult questions
- To give the buyer room to think and react Resposta correta
- To pressure the buyer into responding quickly
- To make the conversation feel mysterious
Por quê: Tactical silence creates space for reflection and honest reactions instead of flooding the conversation with more persuasion.
Conversas de Descoberta
6. Which actions reinforce buyer-owned language effectively? Choose all that apply.
Escolha todas as opções corretas.
- Reflecting the buyer’s emotional concerns calmly Resposta correta
- Highlighting what the buyer said feels important Resposta correta
- Repeating the buyer’s priorities in similar wording Resposta correta
- Immediately replacing the buyer’s words with a scripted pitch
Por quê: Reinforcing buyer-owned language helps strengthen clarity and trust without taking control of the meaning away from the buyer.
Objeções Sem Combate
7. What is the purpose of mirroring plus silence during an objection?
- To make the conversation end faster
- To pressure the buyer into agreement
- To avoid discussing objections directly
- To encourage the buyer to explain the real concern Resposta correta
Por quê: Mirroring followed by silence helps people feel heard and often leads them to expand on what actually matters.
A Oferta Que Faz Sentido
8. What does identity-based buying mean?
- People avoid products linked to emotions
- People only buy products with measurable financial returns
- People mainly buy the cheapest available option
- People purchase solutions connected to who they want to become Resposta correta
Por quê: Identity-based buying connects purchases to a desired self-image, capability, or role.