Пробный тест · Психология продаж

Примеры вопросов

Примеры вопросов с ответами.

Из пула пробного теста, с открытыми ответами. На экзамене будет свой набор из 40 вопросов.

1. Ценность продукта

   1. Which are recurring outcome categories buyers commonly value? Choose all that apply.

   Выбери все подходящие варианты.

   • Improved reputation Правильный ответ
   • Saving time Правильный ответ
   • CSounding more sophisticated
   • Reduced stress Правильный ответ

   Почему: The lesson highlighted common pressures like stress, time, confidence, money, and reputation. Sounding sophisticated was not presented as a core buyer outcome.

2. Психология цен

   2. Which traits belong to ethical urgency? Choose all that apply.

   Выбери все подходящие варианты.

   • Focused on clarity instead of panic Правильный ответ
   • Based on truthful limits or schedules Правильный ответ
   • Connected to real timing or consequences Правильный ответ
   • DBuilt on invented scarcity claims

   Почему: Ethical urgency reflects reality honestly. Fake scarcity and invented pressure damage credibility.

3. Система этичных продаж

   3. Curiosity helps prevent a selling system from becoming rigid or scripted.

   • Верно Правильный ответ
   • BНеверно

   Почему: Correct. Continuous learning keeps your approach adaptable as buyers, industries, and your own skills evolve.

4. История продаж и психологии покупателей

   4. Acknowledging uncertainty honestly can strengthen long-term credibility.

   • Верно Правильный ответ
   • BНеверно

   Почему: The lesson contrasted dramatic guarantees with honest expectations and explained that realistic uncertainty builds credibility.

5. Внимание, интерес, готовность

   5. What is the purpose of tactical silence in a sales conversation?

   • ATo avoid answering difficult questions
   • To give the buyer room to think and react Правильный ответ
   • CTo pressure the buyer into responding quickly
   • DTo make the conversation feel mysterious

   Почему: Tactical silence creates space for reflection and honest reactions instead of flooding the conversation with more persuasion.

6. Выявление потребностей

   6. Which actions reinforce buyer-owned language effectively? Choose all that apply.

   Выбери все подходящие варианты.

   • Reflecting the buyer’s emotional concerns calmly Правильный ответ
   • Highlighting what the buyer said feels important Правильный ответ
   • Repeating the buyer’s priorities in similar wording Правильный ответ
   • DImmediately replacing the buyer’s words with a scripted pitch

   Почему: Reinforcing buyer-owned language helps strengthen clarity and trust without taking control of the meaning away from the buyer.

7. Возражения без споров

   7. What is the purpose of mirroring plus silence during an objection?

   • ATo make the conversation end faster
   • BTo pressure the buyer into agreement
   • CTo avoid discussing objections directly
   • To encourage the buyer to explain the real concern Правильный ответ

   Почему: Mirroring followed by silence helps people feel heard and often leads them to expand on what actually matters.

8. Понятное предложение

   8. What does identity-based buying mean?

   • APeople avoid products linked to emotions
   • BPeople only buy products with measurable financial returns
   • CPeople mainly buy the cheapest available option
   • People purchase solutions connected to who they want to become Правильный ответ

   Почему: Identity-based buying connects purchases to a desired self-image, capability, or role.