Terms & Conditions

Last Updated: 25/03/2026

Welcome to Astra, an educational and community platform operated by Caxapok, LLC. These Terms & Conditions ("Terms") govern your access to and use of the Astra platform, including any content, functionality, community features, and services offered on or through the platform. By accessing or using Astra, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should not use our platform.

1. Acceptance of Terms

By accessing and using Astra, you accept and agree to be bound by these Terms and all applicable laws and regulations. Caxapok, LLC reserves the right to modify these Terms at its discretion, with any changes being effective immediately upon posting. Your continued use of the platform signifies your acceptance of any updated Terms.

These Terms incorporate by reference our Privacy Policy. By using the Service, you confirm that you have read and agreed to the Privacy Policy.

2. Eligibility

Astra is intended for users who are at least sixteen (16) years of age. By accessing or using our platform, you represent and warrant that you meet this age requirement. Users under the age of 16 are strictly prohibited from using Astra.

3. Payment and Access

Payments for access to Astra are processed securely through Stripe. We accept various payment methods including Visa and MasterCard. Access to platform content is subject to the specific plan purchased, and is available only for the duration specified in the plan.

You may request a refund within 3 days of purchase if you are not satisfied with the service. After 3 days, all sales are final, and no refunds will be issued.

If you are a consumer located in the European Union or the United Kingdom, you may have statutory consumer rights, including a right of withdrawal within 14 days, where applicable under local law.

This refund policy does not affect any statutory consumer rights that may apply under applicable law.

Please, for the refund, contact us at: support@astratrainer.com

If you have purchased an "Unlimited Access" plan or any other plan without an ending date, your access is intended to continue to be available as long as the service is operating and running.

Payments are processed by third-party payment providers. We do not store full payment card details.

4. Services

Astra provides users with educational materials and related content, as well as community features that enable users to interact with one another. The available content and services are dependent on the selected plan and are subject to change without notice.

Astra is a website and mobile app that requires an internet connection to access content. Astra may periodically update the platform to improve performance and add new features.

4.1 Community Features

Astra offers community features that may include, but are not limited to:

• Event Readings: Users may submit their own readings and predictions related to events published on the platform, including text and images.
• Reading Tickets: Users may request personalized readings from other community members and receive responses.
• Comments: Users may post comments on readings and engage in discussions with other users.
• Voting: Users may upvote or downvote readings submitted by other users.
• Reporting: Users may report content or behavior they believe violates these Terms.

Community features are provided for informational and entertainment purposes only. Content submitted by users through community features represents the opinions and interpretations of the individual authors, not of Caxapok, LLC.

The Service, including all community features, does not provide professional, legal, medical, financial, or psychological advice. Any insights, interpretations, or outputs generated by the Service or its users are not guarantees of accuracy, outcomes, or results. You acknowledge that you use the Service and engage with community content at your own discretion and risk.

5. User Conduct

Users agree to use Astra in compliance with applicable law and in a manner that does not infringe upon the rights of others or compromise the safety and integrity of the community. Caxapok, LLC reserves the right to take enforcement action, including suspension or termination of access, for any behavior deemed inappropriate.

You agree not to:

• violate applicable laws or regulations;
• attempt to gain unauthorized access to the Service or other users' accounts;
• interfere with or disrupt the Service or its infrastructure;
• misuse the Service for fraudulent, deceptive, or harmful purposes;
• copy, scrape, or reverse engineer the Service;
• harass, bully, threaten, intimidate, or engage in hate speech directed at any individual or group;
• post content that is sexually explicit, gratuitously violent, or otherwise obscene;
• share personal contact information in community features, including but not limited to phone numbers, email addresses, social media handles, messenger IDs, or physical addresses;
• post URLs, links, or references to external websites or services within community features;
• engage in spam, solicitation, advertising, or commercial promotion;
• impersonate another person or entity, or misrepresent your affiliation with any person or entity;
• disclose another user's personal information without their express consent ("doxxing");
• post deliberately fraudulent, deceptive, or manipulative content, including readings intended to mislead other users;
• circumvent, evade, or interfere with any moderation or enforcement measures;
• create multiple accounts or use alternative accounts to evade a ban or other enforcement action;
• abuse the reporting system by submitting false, malicious, or frivolous reports;
• use bots, scripts, or other automated tools to interact with community features.

We reserve the right to suspend or terminate access to the Service, including community features, for violations of these Terms or for conduct that we determine, in our sole discretion, to be harmful to the platform, its users, or third parties.

6. User-Generated Content

"User-Generated Content" or "UGC" refers to any content that users submit, post, upload, or otherwise make available through the platform, including but not limited to readings, predictions, comments, images, and any other materials shared through community features.

You retain ownership of your original UGC. However, by submitting UGC to Astra, you grant Caxapok, LLC a worldwide, royalty-free, non-exclusive, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, display, and distribute your UGC in connection with operating, developing, and improving the Service. This license continues even if you stop using the Service, to the extent your UGC has been shared with other users or incorporated into the Service, but we will honor deletion requests in accordance with our Privacy Policy and applicable law.

By submitting UGC, you represent and warrant that:

• you own or have obtained all necessary rights, licenses, and permissions to post the content;
• your UGC does not infringe, misappropriate, or violate any third party's intellectual property rights, privacy rights, or any other rights;
• your UGC complies with these Terms and all applicable laws and regulations.

To the extent permitted by applicable law, you waive any moral rights you may have in UGC you submit to the platform.

Caxapok, LLC reserves the right, but has no obligation, to monitor, review, edit, hide, or remove any UGC at its sole discretion, for any reason, including but not limited to violations of these Terms. We are not obligated to store, maintain, or provide you with copies of your UGC. You are solely responsible for creating backup copies of your UGC if you wish to retain it.

7. Content Moderation and Enforcement

Astra employs a combination of automated and manual content moderation systems to help maintain a safe and respectful community environment. User-Generated Content may be reviewed by automated systems, including artificial intelligence-based tools, before or after it is made available to other users.

Content that is determined to violate these Terms may be subject to one or more of the following enforcement actions, at our sole discretion:

• content removal or hiding;
• a warning issued to the user;
• temporary suspension of access to community features or the Service;
• permanent ban from the platform.

The decision to take enforcement action, and the severity of such action, is at the sole discretion of Caxapok, LLC. We are not required to provide advance notice of enforcement actions, although we may do so where appropriate. In cases of egregious or repeated violations, enforcement action may be taken immediately and without prior warning.

If you believe an enforcement action was taken in error, you may appeal by contacting us at support@astratrainer.com. We will review your appeal and respond within a reasonable timeframe. The outcome of any appeal is at our sole discretion and is final.

While we strive to maintain a safe community, we do not guarantee that all content will be moderated in real time or that all violations will be detected and addressed.

8. Reporting

Users may report content or behavior that they believe violates these Terms by using the in-app reporting feature. Report categories include spam, offensive content, fraud, sharing of personal information, and other violations.

All reports are reviewed by Caxapok, LLC and appropriate action will be taken at our sole discretion. We are not obligated to disclose the outcome of any report to the reporting user or any other party.

Abuse of the reporting system, including the submission of false, malicious, or frivolous reports, is itself a violation of these Terms and may result in enforcement action against the reporting user.

9. Interactions Between Users

Astra provides features that enable users to interact with one another, including viewing and responding to other users' readings, posting comments, and submitting votes. You acknowledge and agree that:

• Caxapok, LLC is not responsible for the content, accuracy, quality, or reliability of any User-Generated Content, including readings, predictions, and comments;
• user-generated readings and predictions are expressions of individual opinion provided for entertainment purposes only, and do not constitute professional advice of any kind;
• Caxapok, LLC does not endorse, verify, or guarantee any User-Generated Content or the qualifications of any user;
• you engage with other users and their content at your own risk;
• Caxapok, LLC shall not be liable for any loss, damage, or harm arising from interactions between users or reliance on User-Generated Content.

10. Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you acknowledge that your personal data, including data related to your use of community features, will be processed in accordance with the Privacy Policy.

11. Limited License

The license granted to you is limited, personal, non-exclusive, non-transferable, and non-commercial.

You may not copy, modify, distribute, sell, sublicense, reverse engineer, scrape, or otherwise exploit any part of the Service, except as expressly permitted by these Terms or applicable law.

12. Intellectual Property

All platform content on Astra, including but not limited to text, graphics, logos, images, course materials, software, and design elements, is the property of Caxapok, LLC or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any platform content is strictly prohibited.

You may not reproduce, distribute, modify, or create derivative works of platform content without our prior written consent.

User-Generated Content remains the property of the respective authors, subject to the license granted to Caxapok, LLC under Section 6 of these Terms. You may not reproduce, distribute, or otherwise use another user's UGC outside of the platform without that user's express permission.

12.1 Copyright and Intellectual Property Complaints

If you believe that your intellectual property rights have been infringed by content on the platform, please contact us at support@astratrainer.com with a detailed description of the alleged infringement, including identification of the copyrighted work, the allegedly infringing content, and your contact information. We will review and respond to properly submitted notices in accordance with applicable law.

13. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or fully accurate.

Without limiting the foregoing, we make no warranties or representations regarding the accuracy, reliability, completeness, or quality of any User-Generated Content posted by users. We do not guarantee that community features will be free from objectionable, offensive, or harmful content, despite our moderation efforts.

14. Limitation of Liability

To the maximum extent permitted by law, Caxapok, LLC shall not be liable for any damages arising from or related to your use of Astra, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Without limiting the foregoing, Caxapok, LLC shall not be liable for:

• any User-Generated Content posted, transmitted, or made available by other users;
• any interactions, disputes, or conflicts between users;
• any decisions, actions, or outcomes resulting from reliance on other users' readings, predictions, or comments;
• any loss of data, including User-Generated Content;
• any harm resulting from content that was not detected or removed by our moderation systems.

Nothing in these Terms excludes or limits liability where such exclusion is not permitted under applicable law.

15. Changes to Terms

Caxapok, LLC reserves the right to modify these Terms at any time. Any changes will be posted on Astra, and your continued use of the platform constitutes your acceptance of the new Terms.

Continued use of the Service after changes constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America, except where mandatory consumer protection laws apply.

If you are a consumer residing in the European Union or the United Kingdom, nothing in these Terms shall deprive you of the protection afforded to you by mandatory consumer protection laws of your country of residence.

17. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service, including community features, for violation of these Terms or for any conduct that we determine, in our sole discretion, is harmful to the platform, other users, or third parties.

Grounds for suspension or termination include, but are not limited to:

• violations of Section 5 (User Conduct) or Section 6 (User-Generated Content);
• repeated or egregious violations of community guidelines;
• abuse of reporting or moderation systems;
• any activity that poses a risk to the safety or security of the platform or its users.

Upon termination or ban, your access to community features will be revoked. User-Generated Content associated with a banned account may be hidden, removed, or anonymized at our discretion. We reserve the right to retain data as necessary for legal compliance, dispute resolution, and enforcement of these Terms.

In cases of egregious violations, including but not limited to harassment, threats, or fraud, we reserve the right to ban users immediately and without prior notice.

18. Contact Us

For any questions, concerns, or appeals regarding these Terms or enforcement actions, please contact us at:

Email: support@astratrainer.com

By continuing to use Astra, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.